Privacy policy

Privacy Policy

Effective Date: 18 March 2026

This Privacy Policy describes how Ladoj.com (“we”, “our”, or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from our Shopify-powered store.

1. Personal Information We Collect

When you visit Ladoj.com, we automatically collect certain information about your device, including:

  • Web browser, IP address, time zone

  • Cookies installed on your device

  • Pages or products you view and how you interact with the site

When you make a purchase or attempt to make a purchase, we collect:

  • Name

  • Billing and shipping address

  • Payment details (processed securely via third-party providers)

  • Email address

  • Phone number

2. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support)

  • Screen orders for potential risk or fraud

  • Improve and optimize our website

  • Provide marketing and advertising (only if you opt-in)

3. Shopify Platform & Third-Party Services

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products.

Your data may be stored through Shopify’s data storage, databases, and general Shopify applications. They store your data on secure servers behind a firewall.

We may also share your data with:

  • Payment gateways (e.g., Stripe)

  • Shipping and logistics partners

  • Analytics providers (e.g., Google Analytics)

4. Payment Information

All payments are processed securely through third-party payment providers. We do not store or have direct access to your full payment card details.

5. Cookies and Tracking Technologies

We use cookies to:

  • Keep track of cart sessions

  • Improve website performance

  • Analyze customer behavior

  • Deliver relevant advertisements

You can disable cookies through your browser settings.

6. Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising via:

  • Facebook Ads settings

  • Google Ads settings

7. Data Retention

We retain your order information for our records unless and until you ask us to delete this information.

8. Your Rights

Depending on your location:

UK / GDPR:

  • Right to access your personal data

  • Right to correct or delete your data

  • Right to withdraw consent

US (e.g., California):

  • Right to request access to personal data

  • Right to request deletion

UAE / GCC:

  • Right to request correction or deletion of your personal data

To exercise any of these rights, contact us at care@ladoj.com

9. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

10. Minors

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

12. Contact Us

For more information about our privacy practices or if you have questions, please contact us:

📧 Email: care@ladoj.com
📞 Phone / WhatsApp: +971504497956
🌐 Website: www.ladoj.com